Chateau Tongariro Hotel - Mount Ruapehu

ex. Bayview Chateau Tongariro

State Highway 48, Mount Ruapehu, New Zealand, 4691  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Chateau Tongariro Hotel - Mount Ruapehu

Paid Wi-Fi

Parking

Off-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Restaurant buffet

Coffee shop

Lobby bar

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Plunge pool

Overview

The elegant 4-star Chateau Tongariro Hotel boasts an indoor swimming pool, a sauna and a hot tub as well as setting in a ski district of Mount Ruapehu. Behind the classical facade of Chateau Tongariro Hotel lies modern-style interior.

The hotel is superbly situated in a business area, close to lakes and a national park. A 25-minute drive to Ohakune.

Chateau Tongariro Hotel offers a spectacular view to its guests.

The hotel enjoys a great location within 70 minutes' drive from Taupo airport.

Rooms

The property comprises 106 tasteful rooms appointed with a private safe, satellite television, a storage space, a minibar and a fireplace. Guests will admire views across Andes Mountains from the rooms. They feature bathrooms with a shower, free toiletries and a spa bathtub.

Eat & Drink

Breakfast is served in the restaurant each morning.

A continental breakfast is served at the price of NZD 22 per person per night.  The hotel offers a buffet breakfast at the price of NZD 25 per person per night. 

Services

Guests will benefit from a storage room, currency exchange and a safety deposit box along with 24-hour room service, 24-hour front desk and free shuttle service.

Relax

Chateau Tongariro Hotel offers cribs, a playground and a game room for guests travelling with children. A gym and a fitness center as well as snow skiing, billiards and bocce are provided on site.

Internet

Wireless internet is available in the hotel rooms for additional charge.

Guest Parking

Free public parking is possible on site.

Number of floors:   5.  Number of rooms:   106.

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Facilities

General

  • No smoking on site
  • Paid Wi-Fi
  • Free parking
  • Off-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Ski storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Coffee shop
  • Fireplace
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Skiing
  • Hiking
  • Tennis court
  • Bocce
  • Golf course
  • Billiards/ Pool tables
  • Table tennis

Services

  • City shuttle service
  • 24-hour room service
  • Laundry
  • Tours/Ticket assistance
  • Wedding services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Lobby bar
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Board games
  • Game room

Leisure facilities

  • Plunge pool
  • Indoor heated swimming pool
  • Garden area
  • Sauna
  • Jacuzzi

Room facilities

  • Paid Wi-Fi in rooms
  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Hair dryer
  • Towels
  • Room toiletries
  • Toilet

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Direct dial telephone
  • Radio

Policies

Check-in

  • from  3 pm

Check-out

  • until  10 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of NZD 25 per person per night in an extra bed. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel Chateau Tongariro Hotel - Mount Ruapehu Mount Ruapehu location
Show big map »

Hotel Address:

State Highway 48, Mount Ruapehu, New Zealand, 4691

Get directions
City Center
  • Mount Ruapehu
    9.6 km
Airports
  • Taupo (TUO)
    69.6 km
  • Wanganui (WAG)
    95.6 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  10 am
  • Number of floors:
    5
  • Number of rooms:
    106

Hotel Awards

New ZealandHOTEL AWARDSRecommendedMount RuapehuChateau Tongariro

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in New Zealand

Use Badge

Rooms and availability

Standard Double Room
Bed type: Double bed or Bed assigned on arrival
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Standard|Run of House Room

Suite
Bed type: Double bed or 1 Super King-size bed
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Suite|McLaren Suite

Family Twin Room
Bed type: 2 Single beds or Sleeping arrangements for 3 persons
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Standard|Family Room

Room facilities
    Family Triple Room
    Bed type: Sleeping arrangements for 3 persons
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    Superior Room
    Bed type: Double bed or 2 Single beds
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    — Less information+ More information

    Superior|Superior Room

    Executive Suite
    Bed type: Double bed or 1 Super King-size bed
    Check Prices
    — Less information+ More information

    Suite|Executive Suite

    Heritage Room
    Check Prices
    — Less information+ More information

    How to reach hotel

    hotel Chateau Tongariro Hotel - Mount Ruapehu Mount Ruapehu location
    Show big map »

    Hotel Address:

    State Highway 48, Mount Ruapehu, New Zealand, 4691

    Get directions
    City Center
    • Mount Ruapehu
      9.6 km
    Airports
    • Taupo (TUO)
      69.6 km
    • Wanganui (WAG)
      95.6 km
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  10 am
    • Number of floors:
      5
    • Number of rooms:
      106

    Hotel Awards

    New ZealandHOTEL AWARDSRecommendedMount RuapehuChateau Tongariro

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in New Zealand

    Use Badge

    Chateau Tongariro Location

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    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

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    Route Planner
    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

    What's nearby

    Popular areas

    • City Center - 9.5 km

    Local attractions

    • Mount Ruapehu - 15.3 km
      Tongariro National ParkNew Zealand
    • Whakapapa Ski Resort - 18.0 km
      Ohakune Mountain Rd, Whakapapa Village
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  10 am
    • Number of floors:
      5
    • Number of rooms:
      106

    Hotel Awards

    New ZealandHOTEL AWARDSRecommendedMount RuapehuChateau Tongariro

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in New Zealand

    Use Badge

    Chateau Tongariro Reviews

    Guest reviews are submitted by our customers after their stay at Chateau Tongariro

    Average guest rating

    8.0out of 10
    Fabulous
    Based on 125 reviews

    Guest reviews

    • Family with children
      7.4

      I just love the old-time grandeur of the place and no matter what the weather it's a lovely place to relax and enjoy the sauna/pool, snooker, movies, table-tennis, or just sit in the lounge by the fire and read, have a high-tea, play cards or sip wine!

      For the money, I think more attention could be paid to cleaning.

    • Older travelers
      7.8

      I upgraded my room to Executive Spa Suite so have commented on that room. The lounge with fireplace was most relaxing to just sit and enjoy on such a cold day. The service was very good with provision of food and drinks on order. The dinner at the restaurant was excellent and once again service was really good!

    • Older travelers
      5.8

      The hotel has nice old world ambience with graceful public areas and friendly staff.

      The rooms are pretty tired now and well overdue for major refurbishment. The bathrooms are very dated.

    • Older travelers
      8.2

      The quality of the building interior and the environment it is in

    • Older travelers
      9.6

      It was so relaxing. Reading in the library, sitting in the lounge in the afternoon with a quite drink in front of the fire. Cruising up to the Bruce. Viewing the surrounding mountains. It was great.

      ALl the above. The sfaff where great and friendly. We enjoyed the video on the History of the hotel, espeacially as I work for Fletchers who built it in 1929.

    • Single
      8.8

      Absolutely extraordinary location, with gorgeous landscapes nearby. The restaurant serves very good food.

      Staff at the reception know little about the area. Expensive internet use.

    • Group of friends
      8.8

      The staff were excellent. very polite, unobtrusive. helpful. the setting beautiful even when we could not see the mountains. To be able to curl up on the couch and read was a treat.

    • Couple
      6.2

      It was great to feel the heritage of the hotel including the quaintness of design. The central lounge is extraordinary and the bed was very comfortable.

      Everything appeared threadbare. They said they were renovating, room-by- room, but there weren't many people staying there and we were in a decidedly aged room with a noisy refrigerator a bathroom with an odd smell. In addition, one would expect staff at a hotel with this pedigree to behave more enthusiastically. The waitress at the Pihanga cafe was great.

    • Older travelers
      9.2

      The large size of the rooms, and the grandeur of the scenery. The meals whilst expensive were delicious and the dining service exemplary.

      The swimming pool is a bit of an overstatement, but it is good fo lounging in after a hard days walk.

    • Older travelers
      7.4

      Location, location, location. The outdoor activities were the highlight of the stay. (Including the meals at the pub across the road....

      Tired old building - fantastic bones but not cared for now. No provision for a reasonably priced wvening meal.

    • Older travelers
      10.0

      Location, location, location. Evening meals. Resident's lounge superb, wood fires, views from windows. Felt like Hercule Poirot would appear at any minute.

      No safe in room - really surprising for a hotel of such quality.

    • Older travelers
      7.8

      Food & service at hotel restaurant was excellent, perfect for a special occasion

      Fridge a bit noisy in the room but nothing to complain about.

    • Older travelers
      8.2

      Location

      Restaurant prices rather expensive. Not much detail of hotel services.

    • Older travelers
      7.0

      Walks scenery and nature trails

    • Older travelers
      10.0

      access to walking in mountains/elegant/great dining

    How to reach hotel

    hotel Chateau Tongariro Hotel - Mount Ruapehu Mount Ruapehu location
    Show big map »

    Hotel Address:

    State Highway 48, Mount Ruapehu, New Zealand, 4691

    Get directions
    City Center
    • Mount Ruapehu
      9.6 km
    Airports
    • Taupo (TUO)
      69.6 km
    • Wanganui (WAG)
      95.6 km
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  10 am
    • Number of floors:
      5
    • Number of rooms:
      106

    Hotel Awards

    New ZealandHOTEL AWARDSRecommendedMount RuapehuChateau Tongariro

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in New Zealand

    Use Badge