Chateau Tongariro Hotel - Mount Ruapehu

ex. Bayview Chateau Tongariro

Whakapapa Village, Mt Ruapehu, State Highway 48, Mount Ruapehu, New Zealand, 4691  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Chateau Tongariro Hotel - Mount Ruapehu

Paid Wi-Fi

Parking

Off-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Restaurant buffet

Coffee shop

Lobby bar

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Plunge pool

Overview

The elegant 4-star Chateau Tongariro Hotel boasts an indoor swimming pool, a sauna and a hot tub as well as setting in a ski district of Mount Ruapehu. Behind the classical facade of Chateau Tongariro Hotel lies modern-style interior.

The hotel is superbly situated in a business area, close to lakes and a national park. A 25-minute drive to Ohakune.

Chateau Tongariro Hotel offers a spectacular view to its guests.

The hotel enjoys a great location within 70 minutes' drive from Taupo airport.

Rooms

The property comprises 106 tasteful rooms appointed with a private safe, satellite television, a storage space, a minibar and a fireplace. Guests will admire views across Andes Mountains from the rooms. They feature bathrooms with a shower, free toiletries and a spa bathtub.

Eat & Drink

Breakfast is served in the restaurant each morning.

A continental breakfast is served at the price of NZD 22 per person per night.  The hotel offers a buffet breakfast at the price of NZD 25 per person per night. 

Services

Guests will benefit from a storage room, currency exchange and a safety deposit box along with 24-hour room service, 24-hour front desk and free shuttle service.

Relax

Chateau Tongariro Hotel offers cribs, a playground and a game room for guests travelling with children. A gym and a fitness center as well as snow skiing, billiards and bocce are provided on site.

Internet

Wireless internet is available in the hotel rooms for additional charge.

Guest Parking

Free public parking is possible on site.

Number of floors:   5.  Number of rooms:   106.

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Facilities

General

  • No smoking on site
  • Paid Wi-Fi
  • Paid parking
  • Off-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Ski storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Coffee shop
  • Fireplace
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Skiing
  • Hiking
  • Tennis court
  • Bocce
  • Golf course
  • Billiards/ Pool tables
  • Table tennis

Services

  • City shuttle service
  • 24-hour room service
  • Laundry
  • Tours/Ticket assistance
  • Wedding services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Lobby bar
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Board games
  • Game room

Leisure facilities

  • Plunge pool
  • Indoor heated swimming pool
  • Garden area
  • Sauna
  • Jacuzzi

Room facilities

  • Paid Wi-Fi in rooms
  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Hair dryer
  • Towels
  • Room toiletries
  • Toilet

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Direct dial telephone
  • Radio

Policies

Check-in

  • from  3 pm

Check-out

  • until  10 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of NZD 25 per person per night in an extra bed. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel Chateau Tongariro Hotel - Mount Ruapehu Mount Ruapehu location
Show big map »

Hotel Address:

Whakapapa Village, Mt Ruapehu, State Highway 48, Mount Ruapehu, New Zealand, 4691

Get directions
City Center
  • Mount Ruapehu
    9.6 km
Airports
  • Taupo (TUO)
    69.6 km
  • Wanganui (WAG)
    95.6 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  10 am
  • Number of floors:
    5
  • Number of rooms:
    106

Hotel Awards

New ZealandHOTEL AWARDSRecommendedMount RuapehuChateau Tongariro

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in New Zealand

Use Badge

Rooms and availability

Chateau Tongariro photos Room
Heritage Room
Bed type: King-size bed
Check Prices
— Less information+ More information

This heritage room includes views of the native bush, the golf course or the Tongariro National Park. Please note the price is based on 2 guests. There is no capacity for additional guests. Please note that all rooms are individually furnished and are different sizes. The photos are presented as a guide only.

Room facilities
    Chateau Tongariro photos Room
    Tongariro Superior Room
    Bed type: King-size bed
    Check Prices
    • Shower
    — Less information+ More information

    Located in the Tongariro Wing of the hotel, this room has 1 king-sized bed or 2 single beds. Please note the price is based on 2 guests. There is no capacity for additional guests. You can request your preferred bedding configuration in the Special Requests Box at the time of booking.

    Room facilities
      Chateau Tongariro photos Room
      Executive Spa Suite
      Bed type: King-size bed
      Check Prices
      • Shower
      — Less information+ More information

      This open plan suite includes a separate relaxation area. It also includes a gas fireplace and a bathroom with a shower and a separate spa bath. The suite has views of New Zealand native bush. Please note the price is based on 2 guests. There is no capacity for additional guests.

      Room facilities
        Chateau Tongariro photos Room
        McLaren Suite
        Bed type: King-size bed
        Check Prices
        • Shower
        — Less information+ More information

        Located on the top floor of the Heritage Wing, this suite includes a separate living area with a couch and a dining table. It also includes a stereo system, TV and a DVD player. The bathroom has a spa bath. Please note the price is based on 2 guests. There is no capacity for additional guests.

        Room facilities
          Chateau Tongariro photos Room
          Tongariro Room
          Bed type: King-size bed
          Check Prices
          • Shower
          — Less information+ More information

          Located in the Tongariro Wing, this room features views of the native bushland or towards the Golf Course. This room offers a king bed that can be split into 2 single beds. You can request your preferred bedding configuration in the Special Requests Box at the time of booking. Please note that the maximum occupancy is 2 guests.

          Room facilities
            Chateau Tongariro photos Room
            Standard Double Room
            Bed type: King-size bed
            Check Prices
            — Less information+ More information

            Located in the Heritage Wing, this smaller room is internal facing. Some bathrooms only have showers. Please note that the maximum occupancy is 2 guests.

            Room facilities

              How to reach hotel

              hotel Chateau Tongariro Hotel - Mount Ruapehu Mount Ruapehu location
              Show big map »

              Hotel Address:

              Whakapapa Village, Mt Ruapehu, State Highway 48, Mount Ruapehu, New Zealand, 4691

              Get directions
              City Center
              • Mount Ruapehu
                9.6 km
              Airports
              • Taupo (TUO)
                69.6 km
              • Wanganui (WAG)
                95.6 km
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  10 am
              • Number of floors:
                5
              • Number of rooms:
                106

              Hotel Awards

              New ZealandHOTEL AWARDSRecommendedMount RuapehuChateau Tongariro

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in New Zealand

              Use Badge

              Chateau Tongariro Location

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              • Airports
              • Underground stations
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              • Parks
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              • Museums
              • Convention centers
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              • General

              Hover above the icons to see hotel photo and details.

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              What's nearby

              Popular areas

              • City Center - 9.5 km

              Local attractions

              • Mount Ruapehu - 15.3 km
                Tongariro National ParkNew Zealand
              • Whakapapa Ski Resort - 18.0 km
                Ohakune Mountain Rd, Whakapapa Village
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  10 am
              • Number of floors:
                5
              • Number of rooms:
                106

              Hotel Awards

              New ZealandHOTEL AWARDSRecommendedMount RuapehuChateau Tongariro

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in New Zealand

              Use Badge

              Chateau Tongariro Reviews

              Guest reviews are submitted by our customers after their stay at Chateau Tongariro

              Average guest rating

              8.0out of 10
              Fabulous
              Based on 125 reviews

              Guest reviews

              • Family with children
                7.4

                I just love the old-time grandeur of the place and no matter what the weather it's a lovely place to relax and enjoy the sauna/pool, snooker, movies, table-tennis, or just sit in the lounge by the fire and read, have a high-tea, play cards or sip wine!

                For the money, I think more attention could be paid to cleaning.

              • Older travelers
                7.8

                I upgraded my room to Executive Spa Suite so have commented on that room. The lounge with fireplace was most relaxing to just sit and enjoy on such a cold day. The service was very good with provision of food and drinks on order. The dinner at the restaurant was excellent and once again service was really good!

              • Older travelers
                5.8

                The hotel has nice old world ambience with graceful public areas and friendly staff.

                The rooms are pretty tired now and well overdue for major refurbishment. The bathrooms are very dated.

              • Older travelers
                8.2

                The quality of the building interior and the environment it is in

              • Older travelers
                9.6

                It was so relaxing. Reading in the library, sitting in the lounge in the afternoon with a quite drink in front of the fire. Cruising up to the Bruce. Viewing the surrounding mountains. It was great.

                ALl the above. The sfaff where great and friendly. We enjoyed the video on the History of the hotel, espeacially as I work for Fletchers who built it in 1929.

              • Single
                8.8

                Absolutely extraordinary location, with gorgeous landscapes nearby. The restaurant serves very good food.

                Staff at the reception know little about the area. Expensive internet use.

              • Group of friends
                8.8

                The staff were excellent. very polite, unobtrusive. helpful. the setting beautiful even when we could not see the mountains. To be able to curl up on the couch and read was a treat.

              • Couple
                6.2

                It was great to feel the heritage of the hotel including the quaintness of design. The central lounge is extraordinary and the bed was very comfortable.

                Everything appeared threadbare. They said they were renovating, room-by- room, but there weren't many people staying there and we were in a decidedly aged room with a noisy refrigerator a bathroom with an odd smell. In addition, one would expect staff at a hotel with this pedigree to behave more enthusiastically. The waitress at the Pihanga cafe was great.

              • Older travelers
                9.2

                The large size of the rooms, and the grandeur of the scenery. The meals whilst expensive were delicious and the dining service exemplary.

                The swimming pool is a bit of an overstatement, but it is good fo lounging in after a hard days walk.

              • Older travelers
                7.4

                Location, location, location. The outdoor activities were the highlight of the stay. (Including the meals at the pub across the road....

                Tired old building - fantastic bones but not cared for now. No provision for a reasonably priced wvening meal.

              • Older travelers
                10.0

                Location, location, location. Evening meals. Resident's lounge superb, wood fires, views from windows. Felt like Hercule Poirot would appear at any minute.

                No safe in room - really surprising for a hotel of such quality.

              • Older travelers
                7.8

                Food & service at hotel restaurant was excellent, perfect for a special occasion

                Fridge a bit noisy in the room but nothing to complain about.

              • Older travelers
                8.2

                Location

                Restaurant prices rather expensive. Not much detail of hotel services.

              • Older travelers
                7.0

                Walks scenery and nature trails

              • Older travelers
                10.0

                access to walking in mountains/elegant/great dining

              How to reach hotel

              hotel Chateau Tongariro Hotel - Mount Ruapehu Mount Ruapehu location
              Show big map »

              Hotel Address:

              Whakapapa Village, Mt Ruapehu, State Highway 48, Mount Ruapehu, New Zealand, 4691

              Get directions
              City Center
              • Mount Ruapehu
                9.6 km
              Airports
              • Taupo (TUO)
                69.6 km
              • Wanganui (WAG)
                95.6 km
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  10 am
              • Number of floors:
                5
              • Number of rooms:
                106

              Hotel Awards

              New ZealandHOTEL AWARDSRecommendedMount RuapehuChateau Tongariro

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in New Zealand

              Use Badge